National Semiconductor, based in Fuerstenfeldbruck near Munich, is looking to hire a
Customer Service Representative for OEM Customers Contact details:National Semiconductor GmbH
Att. Mrs Brigitte Potrc
Email: Brigitte.Potrc@nsc.com
www.national.com
National Semiconductor creates analog-intensive solutions that differentiate customers' products by providing lower power consumption, higher speed, greater precision, increased portability, better audio and sharper images in electronics systems. National’s leading-edge, energy-efficient analog products enhance personal mobile devices (cellphones, smartphones and MP3 players), LED lighting and electronics such as medical, automotive, and test and measurement equipment. Its SolarMagic technology, launched in 2008, is built upon National’s analog and power management circuits and provides enhanced energy output of solar arrays. Headquartered in Santa Clara, Calif., National reported sales of $1.46 billion for its most recent fiscal year.Job Purpose Statement:To act as a key interface between National’s Direct Customers and provide front line customer support to enhance our relationship by supporting our customer initiatives on a global basis while meeting the goals and objectives of National.
Responsibilities: Opportunity Management:
Quote Follow Up, Contract Coordination
Price Quoting/Escalation, Forecasting
Business Tracking
Opportunity Tracking Samples
Global Account Coordination
Backlog Management:
Program management (CFAP/VMI), CPPC Coordination,
Order Processing, Export Compliance
Post Sales Functions :
Credit Issues, RMA/PCN/PIA Management,
Score Card Analysis, Contract Compliance
Key Requirements:• Intimate understanding of the Semiconductor industry and markets required
• Solid understanding of business processes and process flows
• Fast-learning attitude to get up to speed with the company’s procedures / systems / policies
• Strong analytical skills to prepare business analyses to support decision making processes
• Efficient, structured, responsible and independent work style - able to work under pressure
• Excellent communication skills (verbal and in writing); strong proven negotiation and influencing skills; team player
• Willingness to occasional travel / customer visits
Qualifications:• 4 or more years relevant work experience with a Bachelor's or Master’s degree in Business Administration
• Fluency in English, German as well as a Nordic or Southern European language will be required
• Proficient systems knowledge (Microsoft office: good level of Excel is a must)
We are offering the benefits of a world-wide company.
If you are interested, please contact (preferably by email)
National Semiconductor GmbH
Att. Mrs Brigitte Potrc
Livry-Gargan-Strasse 10
82256 Fürstenfeldbruck
Email: Brigitte.Potrc@nsc.com
www.national.com
